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Need Insurance or Savings Help? Call us at 403.228.7966

Empire Life Insurance Company

CONTACT Empire Life

The Empire Life Insurance Company

259 King St. E. Kingston, Ontario, K7L 3A8

1 877 548-1881

8:30 am to 5:00 pm, EST weekdays

Empire Life Insurance Canada

Empire Life Insurance Canada Facts

Empire Life Insurance Canada Facts: A Legacy of Integrity and Innovation

With a proud history dating back to 1923, Empire Life is a leading life insurance company in Canada. Renowned for its range of insurance and investment products, Empire Life offers comprehensive solutions tailored to the unique needs of individuals and businesses.

Their offerings include:

  • Life and critical illness insurance
  • Segregated funds
  • Annuities
  • Mutual funds
  • Group health, critical illness, disability, and dental insurance plans

Empire Life stands out for its unwavering commitment to integrity and personalized service. Backed by sound financial management practices and industry-leading technology, they consistently deliver exceptional results. In fact, their impressive 99.6% overall individual life claims paying rate for 2020 speaks volumes about their dedication to honoring commitments.

With total assets amounting to $18.7 billion, Empire Life has established itself as a trusted guardian of policyholders’ interests. They are deeply committed to making a positive impact in communities across Canada while adhering to the highest standards of transparency.

Headquartered in Kingston, Ontario with offices nationwide, Empire Life can be reached at [Contact Address] or [Phone Number].

Key Takeaways

  • Empire Life is one of Canada’s leading life insurance companies with a strong reputation for integrity, sound financial management, and personalized service.
  • They offer a wide range of insurance and investment products, including life and critical illness insurance, segregated funds and annuities, and mutual funds.
  • Empire Life has a strong distribution partner network and utilizes industry-leading technology.
  • They have a 99.6% overall individual life claims paying rate for 2020 and paid $578 million in net benefits and claims in the same year.

History of Empire Life Insurance in Canada

Empire Life Insurance has a rich history in Canada, dating back to its founding in 1923, coinciding with the same year that Dr. Frederick Banting was awarded the Nobel prize for his groundbreaking discovery of insulin.

The evolution of life insurance in Canada has been greatly influenced by Empire Life, as it has played a significant role in shaping the insurance industry. Throughout its history, Empire Life has achieved several key milestones that have solidified its position as one of Canada’s leading life insurance providers.

Life insurance holds great importance in Canada as it provides financial security and peace of mind for individuals and their families. Empire Life recognizes this significance and has continuously strived to innovate and improve its life insurance policies to meet the evolving needs of Canadians. They have introduced various innovative features such as critical illness coverage, segregated funds, annuities, and mutual funds.

Over the years, Empire Life’s commitment to integrity, sound financial management, and personalized service has earned them a strong reputation in the industry. Their dedication to acting in the best interests of customers, employees, and distribution partners is evident through their high individual life claims paying rate of 99.6% for 2020.

Empire Life Insurance’s long-standing presence and contributions have shaped the evolution of life insurance in Canada. Through their key milestones and continuous innovations in policy offerings, they have established themselves as a trusted provider within the industry while recognizing the importance of providing financial security for Canadians.

Range of Insurance Policies Offered

One of the leading companies in the industry, Empire Life Insurance Canada, offers a diverse array of policies to cover a wide range of risks and protect individuals and their loved ones financially. Their coverage options include:

  • Life insurance policies: These provide coverage for death benefits and can also include additional features such as accelerated benefits for terminal illness or critical illness.
  • Critical illness insurance: This provides a lump-sum payment upon diagnosis of a covered critical illness.
  • Segregated funds and annuities: These are investment options that can provide a steady income stream in retirement.
  • Mutual funds: These are investment vehicles that allow individuals to pool their money together and invest in a diversified portfolio of stocks, bonds, and other securities.

When it comes to premium rates, Empire Life Insurance Canada takes into consideration factors such as age, health condition, smoking status, and coverage amount. Premium rates are determined based on these factors to ensure affordability for policyholders.

In terms of the claim process, Empire Life has a reputation for its prompt and efficient handling of claims. They have an overall individual life claims paying rate of 99.6% for 2020 and paid $578 million in net benefits and claims during that year.

Customer reviews indicate high satisfaction with Empire Life Insurance Canada’s products and services. Customers appreciate their personalized service, sound financial management, and integrity.

Overall, Empire Life Insurance Canada offers a comprehensive range of insurance policies with various coverage options, competitive premium rates, efficient claim processes, and positive customer reviews.


Financial Stability and Reputation

Symbolizing a sturdy oak tree standing tall amidst turbulent winds, the financial stability and unwavering reputation of Empire Life Insurance instill confidence in customers and industry experts alike. The company’s long-standing presence in the insurance industry, dating back to its establishment in 1923, is a testament to its endurance and resilience. Empire Life’s commitment to acting with integrity, transparency, and in the best interests of its customers has earned them trust and credibility within the market.

Customer testimonials further highlight Empire Life’s strong financial stability. Numerous satisfied customers have shared their positive experiences with the company, emphasizing their prompt claim settlements and exceptional customer service. Such testimonials serve as a testament to Empire Life’s commitment to providing personalized service that exceeds customer expectations.

In addition to customer satisfaction, Empire Life has also received recognition from industry awards for its outstanding performance. These accolades reflect the company’s dedication to excellence in delivering quality products and services.

Furthermore, Empire Life boasts impressive financial ratings from independent rating agencies such as A.M. Best Company. These ratings demonstrate the company’s solid financial position and ability to meet policyholder obligations.

Overall, Empire Life Insurance’s longevity in the industry, coupled with customer testimonials, industry awards, and strong financial ratings, reinforces its status as a trusted provider of life insurance solutions in Canada.

Empire Life Headquarters in Kingston Ontario

Headquarters of Empire Life Insurance are located in Kingston, Ontario, offering a central hub for their operations and serving as a testament to their commitment to serving customers across Canada.

As one of Canada’s leading life insurance companies, Empire Life provides various insurance policies including life and critical illness insurance, segregated funds and annuities, and mutual funds. They also offer group health, critical illness, disability, and dental insurance plans. Customers have the option to purchase some insurance and investment products online with the assistance of an advisor or directly from Empire Life.

Empire Life places great importance on customer service. They strive to make it simple, fast, and easy for customers to obtain coverage that meets their needs. Additionally, Empire Life is a member of Assuris which provides protection to Canadian policyholders. More information about the Assuris protection can be found on the Assuris website or by contacting the Assuris Information Centre.

With a strong financial strength and ratings, Empire Life has gained a reputation for integrity and sound financial management. Their dedication to corporate governance is evident in their commitment to acting with transparency and in the best interests of customers, employees, and distribution partners.

Overall, Empire Life Insurance is dedicated to providing personalized service while ensuring financial stability for its policyholders throughout Canada.

Frequently Asked Questions

Can Empire Life Insurance Canada provide coverage for international travel?

Empire Life Insurance Canada offers coverage options for international travel. Their policies include travel benefits such as emergency medical coverage. However, it is important to note that policy exclusions may apply, and individuals should review the terms and conditions of their specific policy for full details.

The cost of travel insurance premiums will vary depending on factors such as age, destination, duration of travel, and coverage limits. It is recommended to consult with an advisor to determine the most suitable coverage for international travel.

Does Empire Life Insurance Canada offer coverage for pre-existing medical conditions?

Empire Life Insurance Canada offers coverage options for pre-existing medical conditions. However, eligibility requirements and coverage availability may vary depending on the specific condition and severity. To determine coverage, Empire Life utilizes medical underwriting which involves assessing the applicant’s health history. It is important to note that policy exclusions may apply for pre-existing conditions. In the event of a claim, individuals with pre-existing conditions may need to provide additional documentation or undergo further assessment during the claims process.

Are there any age restrictions for purchasing life insurance from Empire Life Insurance Canada?

There are age restrictions for purchasing life insurance from Empire Life Insurance Canada. The policy eligibility varies depending on the type of coverage and the age of the applicant. Generally, individuals between the ages of 18 and 75 are eligible to apply for life insurance. However, coverage limits may apply based on the applicant’s age and health condition.

The application process typically involves filling out a form, providing medical information, and undergoing underwriting. Benefits and exclusions will be outlined in the policy contract.

What is the process for filing a claim with Empire Life Insurance Canada?

When filing a claim with Empire Life Insurance Canada, the process is relatively straightforward. To initiate the claim, policyholders must submit a completed claims form along with any required supporting documentation, such as medical records or death certificates.

The approval timeline varies depending on the complexity of the claim and the completeness of the submitted documents. Common reasons for claim denials include policy exclusions or misrepresentation.

Upon approval, Empire Life will reimburse the eligible amount directly to the policyholder or beneficiary through a predetermined payment method.

Does Empire Life Insurance Canada offer any discounts or incentives for policyholders?

Empire Life Insurance Canada offers various discounts and incentives for policyholders. These include multi-policy discounts, where customers can receive reduced premiums by bundling multiple insurance policies with Empire Life.  Specific details regarding the availability of these discounts, as well as any age restrictions or coverage limitations related to international travel or pre-existing medical conditions, would need to be obtained from Empire Life directly.


Empire Life Insurance Company
259 King Street East
Kingston, Ontario
K7L 3A8

Toll Free: 1 877 548-1881
Phone: 1 877 548-1881
Fax: 1-800-920-5868

Web Addresswww.empire.ca
Email Addressbuildingempires@empire.ca